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Some would say “Travel” is one of our “Inalienable Rights”.  And, it is on its’ way back…with a fury.  Fox Travel is looking for an experienced travel agent that understands the kinds of questions people ask regarding travel NOW and HOW we can accommodate them.  It means a LOT of CHANGES right now and, guess we are lucky as some of our clients have been with us 35 years and they get what we’re going thru.  Not everybody gets it though so this is a good day/bad day position with the travel atmosphere they way it is now.

This is an office position, 9A-5:30P., Monday thru Friday. 

You’ll be assisting group cruise advisors with client files, clearing wait lists, facilitating changes of accommodation dates & names, confirming & changing Insurance, syncing flights with transfers + changes, sending documents & registering guests at resorts.  Also, this position assists in providing group Host couples with client lists and shipping group supplies plus posting travel follow-up & Thank You’s.  

Applicant need organizational, computer CRM & customer service telephone skills as this takes Priority. MS Office, Excel & Word, auditing & editing while prioritizing task & time management required. A working knowledge of Word Press, Social Media platforms & Internet skills a plus. Previous travel agent skills with Clientbase and Apollo/Sabre reservations skills are a big advantage.

Military & First Responder applicants Welcome.

 


Commensurate with skills


Fox Travel
25701 I-45
Spring, TX   77380


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Travel Agent Academy has helped hundreds of thousands of travel advisors boost sales and grow their business while at the same time assisting numerous travel suppliers with impressive marketing reach and access to an informative database of course graduates.

In 2021, the platform is better than ever with dozens of specialty courses featuring award-winning content that not only educates but motivates advisors to sell. A new reporting dashboard also gives participating suppliers more insight and access to important details that they can share with their stakeholders.

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What’s more, travel advisors have added incentives to enroll and graduate this spring as they’ll have multiple opportunities to win awesome rewards and prizes. For example, Graduates of the Tampa Bay Specialist Program can win a gift basket full of Tampa Bay’s unique items worth more than $100 while Aruba Certified Expert Program graduates will be entered to win a $100 gift card. Graduates from the Malta Specialist Program can also be entered to win a $100 gift card.

Atlantis Ambassador Program and Jamaica Travel Specialist Program graduates can also get rewarded. The former opens up access to a points-based travel agent loyalty program that features rewards such as gift cards, VIP site inspections and even complimentary room nights while the latter opens the door to One Love Rewards and a monthly award of $300 to the top-booking Jamaica advisor.

Travel Agent Academy continues to evolve, however, as evidenced by the recent launch of a new reporting dashboard tool allowing users to access their reporting 24/7, filter data by any time period—including year-over-year or month-over-month analysis of historical data—pull their complete database of travel advisors, filter and export and download professional-looking reports with totals to share with their stakeholders.

Suppliers can stay up to date on course performance and access summary grids making it easy to find travel advisors’ sales volume, accreditation and consortia information, among other important details.

Visit TravelAgentAcademy.com to learn more and enroll today or contact [email protected] for more information.

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So, you’re thinking about traveling again? You’re not alone. The pandemic may not be over, but the expansion of vaccine eligibility in the United States — hiccups, delays and pauses aside — plus the news that the European Union will be opening up to vaccinated travelers is inspiring many to plan a real-deal summer vacation, or even take the leap on booking bucket-list adventures.

Travel remains far from simple, however. The virus is finding new footholds around the world, leaving an ever-changing set of rules and restrictions in its wake (and all of this is compounded by a run on home rentals, rental cars and more). It’s a reality that’s inspired many D.I.Y.-inclined travelers to consider working with a travel agent, or travel adviser, for the first time, in the hopes of skipping the travel-planning stress and focusing on actually relaxing on vacation instead.

Most travel advisers provide their services free of charge to clients (though some charge a booking fee, which can range from $25 to $100, depending on how complicated a trip you’re after) and instead make their money through commissions from hotels, tour operators, cruise lines, airlines and other travel companies.

Finding the right adviser for you is “like finding a hairdresser,” said Erika Richter, the senior communications director of ASTA, the American Society of Travel Advisors. “You want someone who understands your personal style.”

Ms. Richter, along with Misty Belles, the managing director of global public relations for Virtuoso, an international travel agency network specializing in luxury travel, shared their tips on how you can find an adviser who will understand you and your dream trip.

Start by asking trusted friends and family members for recommendations. “The same holds true for any professional service in your life,” Ms. Belles said. “If you know someone who is working with a travel adviser and was pleased with the experience, that’s a great place to start.”

If that’s a no-go (or if your friends and family, while beloved, don’t have the same travel style as you do), Ms. Richter strongly suggested seeking out local businesses where you live.

“Supporting small businesses in our communities is more important than ever right now,” she said. ASTA has a directory that allows you to search for advisers close to you; a quick Google search will likely do the trick, too, Ms. Richter said.

Another way to find a travel adviser is to seek one out based on a destination, or destinations, that he or she may specialize in. Are you interested in going to a specific Caribbean island nation? You’ll likely want to work with an adviser that has booked a number of trips in that country, and has connections and contacts there. Some advisers specialize in trips to Disney resort properties; others focus on cruises. If you’re interested in planning a trip outside of their purview, advisers can refer you to someone else within their network,

Agents who specialize in travel insurance can help you pick the best coverage so you have the right financial protection when you travel. Personalized service, knowledge and experience all play a part in helping you buy a good travel insurance plan, especially if you’re traveling abroad.

Since the Covid-19 pandemic, travel insurance coverage rules have continued to evolve. Coupled with the quarantine and insurance mandates of some overseas destinations, specialized knowledge of the travel insurance landscape is important.

You may also have special needs when you travel, and travel insurance specialists can suggest the right insurance products to fit your concerns.


Travel Insurance Specialists Know Details

Travel insurance agents know the fine details of trips, including what could unexpectedly occur, says Daniel Durazo, a spokesperson with Allianz Global Assistance.

“Armed with this knowledge, they can offer the products that provide the most appropriate level of travel protection,” he says.

Durazo says travel insurance companies like Allianz provide product training to travel insurance advisors so they have a good understanding of the product options.

Travel insurance agents are also well-versed about plans that provide robust benefits, top customer service and strong value.
When you’re buying travel insurance, it’s best to work with a travel insurance provider rather than buying a policy directly from the travel supplier like the airline, cruise or train, says Bailey Foster, a spokesperson for Trawick International. Buying travel insurance from a travel supplier is convenient, but you won’t get a customized, comprehensive travel insurance plan and the best value for your buck, she says.

In addition, a travel agent who mainly sells trips may have only limited access to policy choices. A travel insurance agent will have the best access to a wide variety of insurance options.

Another benefit of working with an agent who specializes in travel insurance is the ability to buy cancel for any reason coverage, Foster notes. This add-on coverage lets you cancel for any reason you like—even if it’s not listed in the base policy as an acceptable cancellation reason. It will reimburse you for 50% or 75% of what you’ve lost in non-refundable deposits, depending on the company. But note that it can add around 40% to your travel insurance cost.

Keeping Pace with Changing Travel Rules

Travel insurance products are always evolving based on the needs of travelers. During uncertain times, a good travel insurance agent will be up to speed on recent changes at specific destinations.

For example, last year Costa Rica Foster began requiring at least $2,000 in coverage for quarantine lodging expenses in case travelers get Covid-19. Foster at Trawick International notes that they “took quick action and worked with our underwriter and carrier to update our policy to comply with Costa Rican government travel policy.”

More From Advisor

This article, The Advantages Of Using An Agent Who Specializes In Travel Insurance, originally appeared on Forbes Advisor.







The Advantages Of Using An Agent Who Specializes In Travel Insurance

Agents who specialize in travel insurance can help you pick the best coverage so you have the right financial protection when you travel. Personalized service, knowledge and experience all play a part in helping you buy a good travel insurance plan, especially if you’re traveling abroad.

Since the Covid-19 pandemic, travel insurance coverage rules have continued to evolve. Coupled with the quarantine and insurance mandates of some overseas destinations, specialized knowledge of the travel insurance landscape is important.

You may also have special needs when you travel, and travel insurance specialists can suggest the right insurance products to fit your concerns.

Travel Insurance Specialists Know Details

Travel insurance agents know the fine details of trips, including what could unexpectedly occur, says Daniel Durazo, a spokesperson with Allianz Global Assistance.

“Armed with this knowledge, they can offer the products that provide the most appropriate level of travel protection,” he says.

Durazo says travel insurance companies like Allianz provide product training to travel insurance advisors so they have a good understanding of the product options.







The Advantages Of Using An Agent Who Specializes In Travel Insurance

Agents who specialize in travel insurance can help you pick the best coverage so you have the right financial protection when you travel. Personalized service, knowledge and experience all play a part in helping you buy a good travel insurance plan, especially if you’re traveling abroad.

Since the Covid-19 pandemic, travel insurance coverage rules have continued to evolve. Coupled with the quarantine and insurance mandates of some overseas destinations, specialized knowledge of the travel insurance landscape is important.

You may also have special needs when you travel, and travel insurance specialists can suggest the right insurance products to fit your concerns.

Travel Insurance Specialists Know Details

Travel insurance agents know the fine details of trips, including what could unexpectedly occur, says Daniel Durazo, a spokesperson with Allianz Global Assistance.

“Armed with this knowledge, they can offer the products that provide the most appropriate level of travel protection,” he says.

Durazo says travel insurance companies like Allianz provide product training to travel insurance advisors so they have a good understanding of the product options.

Travel Agent Academy offers dozens of specialist courses on leading destinations, hotel and resort brands, cruise lines, tour operators, luxury travel brands, services and much more, helping more than 100,000 travel advisors each year boost sales and benefiting participating travel suppliers with exceptional marketing reach and access to a comprehensive database of course graduates.

Travel Agent Academy courses are free to enroll in for all travel advisors and are constructed with the goal of engaging students in meaningful content through a cognitive e-learning approach designed to help graduates retain information and build confidence, both of which are key to inspire motivation to sell the brand.

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Graduates of Travel Agent Academy specialist courses receive continuing education credits (CEUs) from the Travel Institute and some courses even supply graduates with access to special benefits such as newsletters and promotional and exclusive offers. Additionally, some courses and programs feature booking platforms that reward agents for selling their destination or product to their clients. For example, graduates of the Atlantis Ambassador training course will gain access to Atlantis Ambassador Rewards, a points-based travel agent loyalty program with rewards ranging from gift cards to VIP site inspections and complimentary room nights.

Meanwhile, participating suppliers benefit from Northstar Travel Group’s extraordinary marketing reach, including 1 million average monthly users on TravelPulse.com and 37,000-plus print and digital subscribers to AGENTatHOME magazine.

Suppliers also have access to Travel Agent Academy’s comprehensive database of travel advisors, which includes detailed sales profile data that clearly outlines each graduate’s business model and focus. Travel Agent Academy produces an average of 6,000 enrollments and graduates each month and boasts a Travel Advisor Subscriber Database of 80,000-plus travel professionals.

Travel Agent Academy can also promote suppliers’ existing training platforms via affiliate marketing components such as newsletters, targeted recruitment emails, featured slideshows on TravelPulse.com, sponsored posts and print ads.

Visit TravelAgentAcademy.com to learn more and enroll today or contact [email protected] for more information.

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This travel agent may have just booked herself a ticket to jail.

Wendy Wong, who formerly ran the now-defunct House of Aloha Hawaii travel agency, has been charged with 47 felonies after allegedly taking her clients’ money and then canceling their trips at the last minute — without ever providing a refund, Hawaii News Now reported.

Wong’s travel agency reportedly targeted clients in and around Calfirnia’s Bay Area. The Santa Clara County District Attorney’s office launched an investigation into House of Aloha in 2019, following complaints from travelers whose itineraries had been canceled by the agency after payment.

FORMER QANTAS FLIGHT ATTENDANT FOUND GUILTY OF EXPOSING SELF TO COLLEAGUE

In 2019, Hawaii News Now reported that Wong was accused of scamming “hundreds of thousands of dollars” from clients. One such client, who booked a trip for their entire family of over 80 people, had allegedly given the agency more than $100,000, which was never returned.

Wong's travel agency was previously flagged by the Better Business Bureau for a "pattern" of complaints alleging that she failed to provide travel services after receiving payment.

Wong’s travel agency was previously flagged by the Better Business Bureau for a “pattern” of complaints alleging that she failed to provide travel services after receiving payment.
(iStock)

Wong appeared at an arraignment last week, where she was formally charged with 47 felony counts, 45 of which concern clients who claim they never received refunds.

“We’re talking about 45 victims who have lost over $100,000,” said Santa Clara County Deputy District Attorney Tamalca Harris in a statement provided to ABC7.

Wong pleaded not guilty to felony conduct, according to the outlet. A representative for the Santa Clara County Deputy District Attorney’s Office was not immediately available for comment.

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The Santa Clara DA’s office began investigating Wong in 2019, after which her House of Aloha Hawaii travel agency permanently closed, citing “irrecoverable business losses.” The agency was previously flagged by the Better Business Bureau following a “pattern” of complaints alleging that House of Aloha failed to deliver on their itineraries after receiving payment.

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Wong, too, did not have a license to operate as a travel agent, Hawaii News Now noted, citing state business records.

A desire for adventure and an eagerness to learn spurred Kelly Brady to choose a career as a travel agent.

“Did I choose travel, or did travel choose me? I’ve never been sure … I have always loved adventure, meeting new people and trying new things,” she said.

As a small child, Brady was inspired by her “amazing grandmother” Thelma Musslewhite, who taught history and geography in the Omen school district until it consolidated with the Arp district in 1947.

“I was the youngest of five grandkids. While they were at school, I stayed with her. We would both enjoy looking at her world globe and maps,” said Brady, who grew up in Arp.

“I was intrigued with the stories and history she told about these magical places, which led to my determination to work in the travel industry. It is easy to fall in love with the beauty and history of a culture that is different from your own,” she continued.

Brady graduated from Arp High School, moved to Dallas and worked in property management. There she discovered the American Airlines Travel Academy. After graduating in 1993, she joined American’s reservations division.

As an employee, Brady used her discounts to see different parts of the world.

She moved back to East Texas and worked at Carlson Wagonlit, a Tyler travel agency.

“Mark Bedgood, Vicky Taylor and Velma Tollison were the owners and managers. They helped shape me into a full-service travel adviser,” Brady said.

Taylor “took me under her wing,” she said. “(They) trained me about leisure travel, sent me on trips to learn how cruises work and taught me what I didn’t learn in school.”

In April 2015, Brady started her own company, 5 Star Escapes, and became an independent contractor. She chose Altour as her host agency because of managing director Randal Limbacher’s “commitment and passion for East Texas,” she said.

Altour “gives me power in the industry to help serve my clients with buying power and discounts,” she said of the international travel firm.

Despite 28 years in the turbulent industry, Brady’s passion for giving her customers “life-enriching experiences” remains.

“I love to craft destination trips and bucket-list adventures, as well as all types of cruises, including lengthy flight itineraries, for all sorts of groups: honeymooners, multi-generational families, golden-agers, girl getaways, missionaries, etc. I book everything from airplane tickets to round-the-world tours,” she said.

Brady saves her clients’ money by setting up each part of their trip separately.

“I put all the pieces of the puzzle together. Instead of using one company, I do everything from the time they leave the house until they get home,” Brady said. “In the travel business these days, you really have to go the extra mile. It means late nights. I don’t stop until I build a trip for a client that I’m proud to put my name on.

“A travel adviser is your advocate when you’re traveling … If we have learned anything from the pandemic, it is the

The travel industry offers great career options for entrepreneurs. For those who are just starting out, selling leisure travel can be a rewarding but complex business.

According to an August 2020 study from the British-based travel technology company Travelport, travelers are more likely to book through a travel agent than before the COVID-19 crisis, with 33% of all travelers anticipating an increase in their use of travel agent services. This trend was particularly evident among the 44% of millennials who said they would up their use of advisors. Overall, 65% of respondents said it’s because they feel travel agents are best placed to provide them with the latest travel safety information.

The survey polled 5,000 travelers across the United States, United Kingdom, India, Australia, and New Zealand.

Here’s where to start:

1. Educate yourself.
Work on developing your business, sales, and communication skills. It might seem intimidating all there is to know as an advisor, but the good news is you have plenty of resources available to you. It’s important to establish yourself as an expert and know who needs your expertise.

Attend programs like the Travel Institute Travel Academy, supplier webinars, and training through your host agency or consortium. Familiarize yourself with the tax and legal requirements in your state, health insurance, and Errors & Omissions Insurance.

2. Create a business plan.
For any entrepreneur, you want to create a business plan that lays out your costs, fees you plan to charge and commissions you will earn, so you see clearly how much cash you’ll need to cover living.

To generate positive cash flow, so that what your business earns exceeds your expenses, estimate the net amount of cash and cash-equivalents transferred into and out of a business. Because you are not going to realize revenue until the time of travel or in some cases after travel, you may want to charge service fees, which are collected at the time a client employs you.

Since income is paid at the time of booking, service fees can expand your overall annual income, and supplement commission payments that are seasonal.

You may also want to become an LLC to protect your personal assets from claims against the business, including lawsuits. There is also the tax benefit. If you’re an independent contractor, you need to pay self-employment tax (which is 15.3% of your net business income).

How to become a travel agent in 2021
Having, and sticking to, the correct business plan is the difference between a lot of successful and unsuccessful travel agencies. Photo: takasu/Shutterstock.com. 

3. Focus on a specialty.
By specializing in a product you differentiate yourself from the competition and can hone in on a target audience. Find something you are passionate about to specialize in and develop solid relationships with suppliers in their chosen niche. Most importantly, experience the product you are selling. Take advantage of travel agent rates, fam trips (once they’re available again), and more. The best way to sell a product is to experience it firsthand and share those experiences with your customers.