MetroWest travel agents offer tips for this summer and in the future

Cooped up in their homes and grounded for air travel during the past year and a half, people are now planning for trips in the United States and abroad.

Travel agencies are ready to guide them on their journey.

“Everyone is traveling and everyone wants to go somewhere,” said Diane Mullahy, owner and president of Travel Leaders, a Framingham travel agency. “I’ve owned the business for 35 years. We’ve been through 9/11, we’ve been through tsunamis, we’ve been through volcanos. We’ve been through everything.”

Trifecta:Three international travel ideas for your summer trip

Book local

“Through every natural disaster we’ve had, people that book online can never get help,” Mullahy said. Her business, she said, has stopped working with certain hotels and cruise lines that didn’t prioritize helping customers when COVID-19 hit.

“We know who’s going to service our people,” Mullahy said.

“Everyone is traveling and everyone wants to go somewhere," said Diane Mullahy, owner and president of Travel Leaders, a Framingham travel agency.

During the pandemic, Andrea Roberts, a co-owner of Arpin Travel Agency in Bellingham, said the business couldn’t exactly close shop, even though no one could travel.

“We had to get people’s money back and work with wholesalers and cruise lines and airlines just trying to retrieve money,” Roberts said. “I recommend booking here, local, only because we’ve got your back. We don’t work for the airline, we work for the customer.”

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