- The firm’s job posting says candidates must have a minimum of 10 years of concierge experience.
- It’s unusual for a VC firm to have a concierge, although it’s more common at luxury office towers.
- “I’ve never seen a title like that before,” said one person working at a rival VC firm.
Andreessen Horowitz is hiring a concierge at its offices in Menlo Park, California, to help the general partners make a smooth transition back to work.
This person will plan private dinners and travel itineraries for senior executives “with the highest attention to detail,” the job ad read. “You are someone who exemplifies doing first-class business in a first-class way,” it said.
It’s a position that doesn’t really exist at venture capital firms.
Insider sent the job ad to employees of five multi-stage venture firms that match the size and prestige of Andreessen Horowitz. They said their firms don’t have a concierge, but one person said their marketing director has a similar job.
“I’ve never seen a title like that before,” said one person working at a rival firm.
The concierge role also includes building a “repository of preferred vendors” and guest profiles, and working closely with the events team to “ensure seamless experiences consistent with the Andreessen Horowitz brand and culture.”
Andreessen Horowitz may be seeking a concierge to help partners as they return to in-person meetings and events, and even visit the offices at 11 Madison Avenue in New York, where the newest partner David Haber is based.
Andreessen Horowitz did not immediately respond to a request for comment.
A concierge is a staple of hotel lobbies, but these professionals also take up posts at universities, private clubs, health facilities, and private companies, said Sara-ann Kasner, founder and CEO of the National Concierge Association. That trend dates back to the 1990s, when corporates started treating tenants in luxury office towers as guests at a fine hotel, she said. The philosophy of customer service “paid off” by filling leasable corporate office space and retaining tenants.
“The corporate concierge became the answer to any request as long as it was legal and ethical and within the power of the concierge to fulfill,” said Kasner, who previously worked as a corporate concierge in a Minneapolis office tower.
To qualify for the job at Andreessen Horowitz, applicants need a minimum of 10 years of concierge experience. They must have organized private dinners, travel, as well as virtual events in the past, and know how to use Salesforce.
Those requirements, Kasner said, are “in line with the scope and breadth of knowledge needed to be successful.”
The posting did not say what the job pays.